Assistant Fraud & Risk Specialist at TDCX reviewing fraudulent trends and supporting agents. Analyzing patterns, providing solutions, and maintaining confidentiality while conducting investigations.
About the role
- Leading Third Party Risk Management for QBE insurance company in Australia. Ensuring compliance and overseeing operational risk management with service providers.
Responsibilities
- Operate and embed the Third Party Risk Management (TPRM) Framework across AUSPAC, ensuring material service providers are identified, assessed and monitored in line with operational risk requirements.
- Coordinate all governance activities for third party risk, including managing inputs to the TPRM Governance Committee and ensuring compliance with APRA and internal standards.
- Act as a trusted advisor to Third Party Arrangement Owners (TPAOs), supporting materiality assessments, compliance obligations, and the effective use of TPRM systems, tools and templates.
- Enhance third party data quality and reporting, producing accurate and timely risk and performance insights to support senior committees and AUSPAC Board reporting.
- Implement and maintain the third party governance framework, ensuring controls, monitoring, reporting, and escalation requirements are consistently applied across the third-party lifecycle.
- Provide ongoing oversight and assurance of third-party risk across AUSPAC, including facilitating stakeholder training, conducting risk assessments, supporting mitigation planning, and ensuring issues are identified and addressed in line with internal and regulatory standards.
Requirements
- Demonstrated experience in third party risk management, governance, or compliance—preferably within financial services, insurance, or other regulated sectors.
- Strong analytical, problem-solving, and project management capabilities.
- Excellent written and verbal communication skills, able to translate complex risk concepts into actionable business outcomes.
- Solid understanding of regulatory requirements and the ability to interpret relevant regulations.
- Familiarity with third party lifecycle processes and operating models, plus robust data management skills.
- Proven stakeholder engagement, with the ability to work through frameworks, identify gaps, drive improvements, and at least three years’ experience in compliance or risk management roles (third party risk management experience is valued but not essential).
Benefits
- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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