Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Business Analyst utilizing data analysis to drive business decisions for QBE. Collaborating with stakeholders to provide insights and recommendations based on data.
Responsibilities
- Provide input into business decisions through the data analysis of trends and business opportunities using both standard and specialised models/systems
- Working closely with the Manager, Operations and Data Insights, you will be a key member of the team liaising with businesses to identify key metrics and develop reports or business models to monitor trends on a regular basis
- Engage with key stakeholders across the business and act as a trusted advisor to provide insights and ideas for improvement
- Deliver timely and accurate data through models, reports, analysing and communicating results, responding to complex business issues and providing best practice solutions to assist with company direction and decision-making
- Analyse data extracted from multiple systems in comparison to prior months or years and our competitors
- Support team members to derive trends, conclusions and recommendations based on data and analysis
Requirements
- Experience in stakeholder engagement and strong communication skills
- Proven experience as a business or data analyst professional
- General insurance knowledge
- SAS database, SQL and Data warehouse knowledge preferred
- You are a confident, driven and possess initiative who is comfortable engaging with leadership
- You are customer-centric and have a passion for opportunities to modernise and automate
Benefits
- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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