Senior Associate responsible for managing cloud operations and troubleshooting at PwC. Building client relationships while navigating complex IT environments with a focus on security and performance.
Responsibilities
Responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems
Manage and optimize cloud infrastructure and services for seamless operations
Build meaningful client connections and manage teams
Navigate complex situations and deepen technical expertise
Requirements
Minimum Degree Required : Bachelor Degree
Desired Degree : Master Degree
Certification(s) Preferred : ITIL 4, COBIT, ISO 27001, ServiceNow Certification(s), BMC Helix Certification(s), Flexera Certification(s), Jira Service Management (JSM) Certification(s)
Experience with ServiceNow or similar tool’s IT Service Management modules
Understanding of Cloud platforms (AWS, Azure, Google Cloud Platform) including key technologies such as Observability, AIOps
Knowledge of IT Financial Management and cost asset management
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