Onsite Manager – Learning Compliance Process, xAC Coordinator

Posted 10 hours ago

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About the role

  • Manager overseeing compliance processes and team coordination at PwC. Focused on data quality, workflow management, and training in compliance reporting.

Responsibilities

  • Own process design, workflow management, and execution standards for compliance tracking and reporting.
  • Develop and maintain SOPs, job aids, process maps, and operating documentation.
  • Lead coordination with AC stakeholders on timelines, deliverables, follow-ups, and execution expectations.
  • Manage recurring operating cadence including check-ins, action reviews, issue follow-up, and status communications.
  • Oversee completion tracking, SLA monitoring, and escalation logging.
  • Identify workflow gaps, bottlenecks, recurring delays, and process breakdowns and drive improvement actions.
  • Lead training and onboarding related to compliance reporting process, roles, and expectations.
  • Coach the process-focused Sr. Associate on coordination, communication, and issue follow-up.
  • Partner with the Senior Manager on change management, operating model refinement, and implementation of new ways of working.
  • Ensure the team’s reporting process remains documented, repeatable, and resilient.

Requirements

  • Proven experience managing or supervising teams focused on compliance, reporting, or operational tracking functions.
  • Strong process and data analytical skills, with a keen eye for detail and ability to identify and resolve data quality issues.
  • Excellent collaboration skills, able to liaise effectively between local teams and central US L&D Tracking & Reporting.
  • Solid organizational skills, with a focus on meeting deadlines and ensuring consistent reporting cycles.
  • Comfortable working with data management tools, business intelligence platforms, or learning management systems.
  • Strong communication and interpersonal abilities, capable of coaching and influencing team members.

Benefits

  • Health insurance
  • Paid time off
  • Professional development opportunities

Job title

Manager – Learning Compliance Process, xAC Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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