Program Manager (ITAR) leading ITAR order fulfilment through global supplier network at Protolabs. Ensuring compliance and process improvements to scale ITAR operations.
Responsibilities
Lead integration of ITAR procedures between Protolabs Network and Factories; align standards and embed compliance across the business.
Build and standardise scalable ITAR processes, including supplier onboarding/management; drive continuous improvement aligned to OMS and internal tools.
Enhance the OMS for ITAR workflows (tracking, reporting, processing) in partnership with IT and operations.
Coordinate cross‑functional teams (Legal, Sales, Ops, Compliance, IT) and external partners to meet programme goals.
Forecast demand and capacity from order and supplier trends; develop scaling plans with Sales and Supply Chain.
Own supplier compliance programmes, registrations and performance metrics; maintain records and resolve issues.
Define, track and report KPIs for compliance, supplier performance and order fulfilment; turn insights into action.
Support review of major contracts and customer requests to ensure ITAR compliance and alignment with company capabilities.
Requirements
A Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or a related field. A combination of equivalent experience, including a minimum of 5 years' in a manufacturing, Aerospace, or defense-related industry will also be considered.
Experience with ITAR, Controlled Exports, and/or other Government regulated manufacturing compliance requirements
Experience with NPI processes, OMS development, or Integration and Strategy Development
Strong project management skills, including managing timelines, budgets, and stakeholder accountability and communication.
Excellent leadership and communication skills to foster collaboration with internal teams and external network partners.
Experience in digital manufacturing and/or defense-related manufacturing environments.
Familiarity with ITAR compliance regulations.
Familiarity with compliance software, partner management systems, and order processing platforms.
Strong technical background in manufacturing processes, especially with external suppliers or networks.
Must meet legal requirements as defined for “US Person”
Master's degree in a relevant field (Preferred).
Deep knowledge of international regulations (e.g., ITAR, EAR) (Preferred).
Management of ITAR-compliant manufacturing systems and processes (Preferred).
Experience with advanced compliance software and ERP systems (Preferred).
Background in Lean/Six Sigma for process improvement (Preferred).
Proven leadership in managing cross-functional, international teams (Preferred).
Experience in strategic planning aligned with company goals (Preferred).
Strong analytical skills for data assessment and forecasting (Preferred).
Project management or supply chain certifications like PMP/CSCP (Preferred).
Benefits
Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid caregiver leave
3 weeks of PTO, plus Holiday Pay and Volunteer Hours
401k with company match and immediate vest
Employee Stock Purchase Program at a 15% discounted rate
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