Application Manager responsible for complex application management at Prosystems IT. Involvement in technical projects and support with a focus on customer needs.
Responsibilities
Deployment and operation of complex applications
Creation and maintenance of operational manuals
Participation in application-specific projects
Execution of application tests
Maintenance of knowledge databases
2nd- and 3rd-level support
Handling incident and change request tickets
Communication with vendors, manufacturers, partner companies and clients
Requirements
Vocational training as an IT Specialist for System Integration (m/f/d) or equivalent qualification with relevant experience
Career changers (m/f/d) with significant professional experience welcome
Solid IT knowledge in the Windows/Citrix server environment
Good knowledge of Microsoft Office applications
Knowledge of PowerShell scripting and SQL database queries desirable
Experience with ITIL is an advantage
Very good German language skills, both written and spoken
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