Drive the renewal lifecycle for Genesys Cloud customer accounts, focusing on retention and revenue growth. Collaborate cross - functionally to ensure customer success and satisfaction.
About the role
- Portfolio Manager leading the strategy for wearable devices at Smart Care. Collaborating on product development and market positioning for innovative healthcare solutions.
Responsibilities
- Own the wearable hardware roadmap.
- Lead upstream portfolio strategy for Smart Care’s hands-free communication badge and wearable devices.
- Define roadmap priorities, lifecycle plans, and strategic direction aligned to the Smart Hospital ecosystem.
- Drive NDP in partnership with R&D.
- Lead and influence the NPD end-to-end in close collaboration with engineering, design, regulatory, and clinical teams.
- Translate customer insights into clear requirements and prioritization decisions.
- Define portfolio and positioning strategy.
Requirements
- Bachelor’s degree
- 4+ years of work experience
- experience managing multiple projects while delivering on established timelines
- Voice of Customer (VOC) Analysis
- Experience with quantitative and qualitative research
Benefits
- bonuses
- health insurance
- flexible work arrangements
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