Operations & IT Lead driving digital transformation initiatives focusing on AI and automation for SILBERTHAL, a leading kitchen brand in the e-commerce sector.
Responsibilities
You are part of our leadership team and drive our digital transformation — initially without direct personnel responsibility, but with immediate influence on overall company management.
AI, automation and intelligent processes are your domain.
AI-powered ordering system: build an intelligent, automated ordering process
AI-based customer service system: co-develop a new, scalable support system
Integrate AI applications and automation into our core processes (n8n, Make, Power Automate, LLMs)
Evolve and seamlessly connect our system landscape (JTL-Wawi, Shopify Plus, MS365)
Analyze, simplify and automate processes — together with the teams
Prepare KPIs, expand control instruments and help shape the operations strategy
Requirements
Experience in IT, e-commerce or D2C environments — you understand how online retail works
Solid understanding of software architecture, APIs, ERP systems and system integration
Hands-on experience with automation tools (n8n, Make, Power Automate) and AI applications (ChatGPT, Claude, etc.)
Analytical, pragmatic and self-driven — you think in solutions and implement them
Fluent in German and English.
Benefits
Shape rather than manage: You build future-ready structures and work directly with management.
Learn & grow: Mentoring, further training and a dedicated library (online & offline) support your development
Stay flexible: Office in the heart of Stuttgart, flexible working hours and the option to work from home — including full IT equipment for your home office.
Fit & healthy: Access to sports and wellness offers, a health budget and an employer-funded Deutschlandticket (regional public transport pass).
Strong together: Open team culture, monthly events, short decision-making paths — and office dogs that always boost morale.
Extras on top: Our products for you, discounts for family & friends, and additional corporate benefits.
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