Logistics Analyst managing logistics operations for e-commerce. Ensuring performance through data analysis and continuous improvement of logistic flows.
Responsibilities
Act as the custodian of e-commerce logistics processes, ensuring operational performance through monitoring of indicators, data analysis, identification of bottlenecks and implementation of continuous improvements in logistics flows
Monitor and analyze key logistics performance indicators (KPIs) for the e-commerce channel, such as delivery lead times, service level, incidents, costs and reverse logistics
Identify deviations, bottlenecks and opportunities for improvement in logistics processes, conducting root cause analyses and proposing action plans
Structure, document and follow up on the execution of improvement plans, ensuring the effectiveness of implemented actions
Act as a process guardian for the area, ensuring adherence to defined workflows and promoting operational standardization
Ensure compliance with legal, tax and documentation requirements for the logistics processes under your responsibility
Work closely with the area coordinator, providing strategic support in the management of the logistics operation
Perform activities in accordance with internal procedures, quality policy, corporate standards and safety practices, including accident prevention and environmental risk control
Requirements
Bachelor's degree in a related field, such as Business Administration, Logistics, Production, Process Engineering or similar
Proven experience working with logistics processes and operations, preferably in an e-commerce environment or in operations with high operational complexity
Experience with data analysis and performance indicators, including collection, consolidation, critical interpretation and generation of insights to support decision-making
Knowledge of continuous process improvement, bottleneck identification and driving action plans
Benefits
Health and dental insurance plans
Zenklub: health and wellness platform, including psychological counseling
Casa da Saúde: medical and dental consultations, as well as clinical exams
Gympass
On-site cafeteria or meal voucher
Pharmacy discounts
Medical Emergencies: agreement with the health plan for home or telephone care
Semi-flexible working hours
Hybrid work model
Childcare assistance and maternity kit
Discounts at Universidade Positivo (UP) – for employees and dependents
Saber Mais: Professional Development Portal
Discounts at Colégio Positivo for employees' children
PPR (performance-based bonus)
Good Card: benefit card accepted at over 130,000 establishments
Life insurance
Payroll-deductible loan
Private pension plan
Transportation voucher or parking
Parceiro Positivo: site with discounts on our products
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