Stylist at Free People driving sales through genuine customer interactions. Engaging with customers, sharing product knowledge, and maintaining store standards.
About the role
- Desenvolvedora de Pessoas na Portobello Shop focada em cultura organizacional e desenvolvimento humano. Planejamento e execução de programas alinhados às necessidades do negócio.
Responsibilities
- Plan, execute and monitor behavioral and leadership development programs aligned with business needs;
- Conduct development diagnostics (tactical and operational), analyze needs and support the definition of solutions that fit team realities;
- Design, implement and maintain development tracks and journeys (in-person, online and hybrid);
- Track participant progress and program metrics, proposing adjustments and continuous improvements;
- Facilitate trainings, workshops and alignment meetings, connecting content to business practice;
- Create, update and organize educational materials, content and documents for development initiatives;
- Act as a guardian of the company culture and values, ensuring tools and rituals for their application in daily work;
- Connect culture, strategy and business through rituals, practices, behavioral frameworks and engagement initiatives;
- Support and strengthen actions such as onboarding of new hires, management rituals, cultural campaigns and engagement initiatives;
- Co-create actions that reinforce belonging, collaboration, psychological safety and shared responsibility;
- Translate topics such as competencies, culture and agreements into messages applicable to the operation and leadership routines;
- Support the execution of the Evaluation and Development Cycle, ensuring understanding, clarity and smoothness for leaders and employees;
- Contribute to career, succession and performance management initiatives by organizing materials, facilitating conversations and tracking indicators;
- Monitor internal surveys (climate, eNPS, pulse), analyze data and suggest action plans;
- Support strategic People & Culture projects, ensuring consistency across processes, culture and business needs;
- Create clear, didactic and human-centered content for development programs;
- Support communications for learning and culture initiatives, ensuring accessible language appropriate to the operating reality;
- Collaborate with Internal Communications and Learning teams to align schedules, messaging and area campaigns;
- Track development, learning, demographic and culture indicators (participation, evaluation, impact, satisfaction, eNPS, etc.);
- Propose continuous improvements to programs, methodologies and learning practices;
- Research trends, tools and market best practices in people and organizational development (DHO), leadership and culture;
- Support monitoring of organizational maturity in development and culture.
Requirements
- Bachelor's degree in Psychology, Business Administration, Human Resources, Communication or related fields;
- Previous experience in human development and organizational culture areas;
- Experience facilitating trainings, workshops and meetings (in-person and online);
- Work experience with culture, engagement, onboarding, management rituals or employee experience;
- Ability to organize information clearly, objectively and connected to the business;
- Skill to handle sensitive conversations with empathy and active listening;
- Differentials:
- Retail experience;
- Experience facilitating for diverse audiences (operations, leadership, administrative);
- Knowledge of leadership development methodologies (competency models, feedback, 1:1s, difficult conversations);
- Certification or knowledge in behavioral assessment tools;
- Experience with change management projects.
Benefits
- Medical and dental insurance;
- Life insurance;
- Meal allowance (VR);
- Transportation allowance (VT);
- Vacation bonus;
- Pharmacy assistance/subsidy;
- Assistance for dependents with disabilities;
- Wellhub (wellness platform);
- Day off during the month of your birthday;
- Discount on Portobello product purchases;
- Discount network – partnerships with various institutions;
- Profit Sharing and Results Program;
- Aprende Shop (online learning content platform);
- Training and Professional Development Programs.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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