Customer Success Manager at Clever Devices ensuring service delivery and customer satisfaction. Collaborates with operations and manages service issues for demanding clients across various accounts.
CE
Hybrid Analista de CRM, Junior
Posted 2 weeks ago
About the role
- Analista de CRM Jr. at CIEE, collecting and analyzing data to improve business processes and support teams. Collaborating with various teams and presenting data insights.
Responsibilities
- Coletar e organizar dados de diversas fontes internas e externas.
- Realizar análises de dados utilizando ferramentas e técnicas apropriadas.
- Desenvolver e manter relatórios e dashboards para monitorar indicadores de desempenho.
- Auxiliar na identificação de tendências e padrões nos dados que possam contribuir para a melhoria dos processos de negócios.
- Colaborar com outras equipes para entender suas necessidades de dados e fornecer suporte analítico.
- Participar de reuniões e apresentações para comunicar descobertas e recomendações baseadas em dados.
- Assegurar a integridade e qualidade dos dados coletados e analisados.
Requirements
- Ensino superior completo
- Experiência de 2 anos em atividades similares
- Conhecimentos específicos: Push Notifications, Google Analytics, GTM, HotJar, Salesforce, Mailchimp, SAS e SQL
- Residir em São Paulo - SP ou região próxima.
Benefits
- Assistência Médica
- Assistência Odontológica
- Vale Refeição
- Vale Transporte
- Bday (folga de aniversário)
- Seguro de vida
- Auxílio Creche
- Incentivo Educacional (primeira graduação)
- Programas de Qualidade de Vida e Bem Estar
- Incentivo ao cuidado com a saúde física (Wellhub) e mental (Wellz)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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