CF
Responsable Maintenance des systèmes de sûreté électronique chez Chubb Fire & Security. Fixing and managing maintenance team for security systems and electronic surveillance in France.
About the role
- Senior Manager leading Digital Transformation while working with restaurant technology consulting firm. Driving growth and developing career opportunities within the firm.
Responsibilities
- Design and implement holistic transformation strategies across people, process, and technology—modernizing both guest-facing capabilities (e.g., mobile ordering, digital payments, voice ordering, loyalty programs) and internal operations (e.g., inventory, kitchen management, labor scheduling)
- Lead and manage teams and client relationships on digital transformation initiatives, aligning technology solutions with business goals to drive innovation and efficiency.
- Facilitate client working sessions, including:
- Requirements gathering, writing use cases, user stories
- Functional design decision workshops
- Conference room pilots
- Deployment and adoption planning
- Managing engagement budgets
- Lead large-scale digital transformation initiatives with measurable business impact within the restaurant and hospitality industries, modernizing customer engagement, operations, and enterprise systems.
Requirements
- 12 + years of experience in Digital Transformation and Enterprise Application modernization initiatives.
- Deep hands-on experience with restaurant and hospitality system landscapes, including FOH/BOH systems integration, POS platforms (e.g., Toast, Oracle Symphony, Qu, PAR, NCR Aloha).
- Functional Enterprise Architecture experience, comfortable planning, leading the selection, & implementation services.
- Formal consulting experience is required (Big 4, Top 20 or boutique).
- Strong documentation, analytical, organizational, digital agility, and presentation skills.
- Worked with enterprise restaurant or hospitality brands.
- Drove platform consolidation and workflow optimization across CPQ, ERP, SCM, FP&A, HCM, and POS—preferably with tier-one enterprise solutions (e.g., Oracle, NetSuite, SAP, Microsoft Dynamics, OneStream).
- Comfortable transitioning between strategic and execution responsibilities to maximize client value.
- Utility-type players willing to work in an emerging market kind of environment (e.g., business development, market start-up activities).
- Innate problem solvers who want to grow in a flexible, collaborative culture.
- B.A. or B.S. degree
Benefits
- competitive base pay
- benefits
- flexibility
- leadership development opportunities
- culture designed to help our diverse team of individuals flourish
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