Hybrid Senior Quality Assurance Manager

Posted 1 hour ago

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About the role

  • Senior Quality Assurance Manager at PNC overseeing Quality Engineering practices across teams. Establishing test automation and embedding quality in the software delivery process.

Responsibilities

  • Establish and operationalize QE strategy, standards, and governance
  • Lead high-performing QE teams, including hiring, coaching, performance management, and career development
  • Drive test automation as the default approach across UI, API, integration, and regression test layers
  • Remain hands-on with automation design, framework decisions, and complex testing scenarios using tools such as Selenium and API automation frameworks
  • Introduce and scale AI-driven test automation and intelligent testing solutions
  • Integrate QE practices into CI/CD pipelines and DevOps workflows for continuous testing and fast feedback
  • Define and track quality metrics, KPIs, and risk indicators to improve product quality and release confidence
  • Partner with Product and Engineering leadership to ensure early test involvement, testability, and shift-left strategies
  • Ensure compliance with SDLC, regulatory, audit, and risk requirements where applicable

Requirements

  • Proven experience establishing QE practices and automation frameworks from the ground up
  • Strong hands-on experience with test automation tools, like Selenium (Java), Playwright, API automation, Test framework design and maintenance
  • Solid understanding of modern application architectures, including Microservices, APIs, Event-driven systems
  • Ability to lead, influence, and collaborate across Engineering, Product, and Architecture organizations
  • Strong analytical, problem-solving, and communication skills
  • Experience implementing or scaling AI-based or intelligent test automation tools (self-healing automation, test prioritization, analytics-driven testing)
  • Exposure to CI/CD tools and DevOps practices integrating automated testing
  • Experience with cloud-native and containerized environments
  • Knowledge of performance, resilience, and non-functional testing
  • Experience operating within regulated or audit-heavy environments
  • Background in Agile / SAFe delivery models and large-scale enterprise programs

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives

Job title

Senior Quality Assurance Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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