ULD Data Quality Assurance Officer improving accuracy and integrity of customer ULD messaging at Unilode. Involves proactive data analysis and stakeholder coordination to enhance operational efficiency.
About the role
- Senior Software Engineer focused on backend quality engineering and automation for PNC's Technology organization. Responsible for test automation strategies and frameworks to ensure quality assurance in software delivery.
Responsibilities
- Hands-on ownership of automation frameworks and suites for one or more services/products.
- Drives automation coverage and reliability improvements; owns triage workflows and reduces flakiness and runtime.
- Partners with engineers to ensure stories are testable and quality gates are met before promotion.
- Design, build, and maintain automated test frameworks and suites for APIs and services; expand coverage while keeping tests deterministic and fast.
- Create reusable automation patterns (data builders, helpers, stubs/mocks where appropriate) to reduce duplication and improve maintainability.
- Own regression automation health: flake reduction, runtime optimization (parallelization where appropriate), and clear failure triage signals.
- Define and implement a layered test strategy (unit, component/service, integration, end-to-end) aligned to change risk and payment criticality.
- Integrate automated tests into CI/CD and define/enforce quality gates for merge and promotion readiness (evidence-based Definition of Done).
- Drive defect prevention: analyze defect leakage trends, run retrospectives on escapes, and implement systemic fixes (test gaps, unclear requirements, missing validations).
- Partner with Engineers, Architects, and Business Systems Analyst/Product Owners early to clarify acceptance criteria, edge cases, and testability; translate behavior into executable checks where appropriate.
- Provide quality feedback during design and product review cycles; promote testability, observability, and safe change patterns.
- Support release readiness by validating test evidence and coordinating with change/release processes as needed.
- Contribute to performance and resiliency validation approaches where appropriate (test data, scenarios, and automation hooks).
- Ensure monitoring and diagnostic artifacts exist for failures (logs/metrics/traces) and that test failures are actionable.
Requirements
- Strong experience in test automation engineering (building and maintaining automation frameworks and suites).
- Experience designing layered test strategies and integrating automated tests into CI/CD with meaningful quality gates.
- Comfort partnering with developers on testability, defect prevention, and release readiness; evidence-based communication style.
- Experience testing APIs/services and validating data flows; working familiarity with SQL and data validation concepts is a plus.
- Experience in regulated or high-integrity domains (payments, banking, money movement) with strong focus on correctness and auditability.
- Experience with BDD-style executable specifications and/or API automation tools commonly used in enterprise environments (tool-agnostic).
- Experience with performance testing concepts and test data management practices.
- Application Development, Business Management, CI/CD, Continuous Integration (CI) Tools, Customer Solutions, Design, Group Problem Solving, Process Improvements, QA Automation, Release Management, Software Quality Engineering, Software Solutions, User Experience (UX) Design.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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