As an IT Support Engineer, you will assist employees with IT challenges while ensuring stable operations. Work between onsite and remote support for the company.
About the role
- Loan Support Analyst Sr executing complex transactions in PNC's Commercial Lending Operations. Involves collaboration and problem-solving within a dynamic team environment.
Responsibilities
- Executes varied and complex transactions/processes utilizing standard procedures
- Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures
- Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions
- Identifies and may resolve exceptions; escalates appropriately
- May interact with customers and have assigned accounts or portfolio
- Completes research and provides feedback on workflow and work received
- Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures
Requirements
- Analytical Thinking
- Capital Management
- Compliance Requirements
- Documentations
- Due Diligence
- Loan Documentation
- Regulatory Compliance
- Risk Mitigation Strategies
- 0-12 months of experience in a related role
- University/college degree (optional) or equivalent experience
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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