Associate Director leading customer satisfaction and growth while managing a team of Customer Growth Executives. Driving strategic planning and operational excellence for customer account management.
About the role
- Sales Assistant supporting growth initiatives at VIAMA while assisting the founder in building an authentic sales setup. Engage in sales operations, communication, and content management tasks.
Responsibilities
- Sales operations & pipeline support
- Maintenance and development of our lead database (Airtable/HubSpot)
- Follow-up organization and scheduling
- Preparation of client materials and proposals
- Lead research & outreach
- Identification of suitable target customers (CXOs, mid-sized companies/industrial clients)
- Preparation of personalized LinkedIn messages
- Coordination of initial meetings
- Support with repurposing LinkedIn content
- Creating short research snippets on cybersecurity/NIS2 topics
- Contributing to presentations, PDF assets & emails
- Assisting the founder with day-to-day operations
Requirements
- Self-motivated, structured and reliable
- Enjoys communication (written & digital)
- Strong willingness to learn and excellent organizational skills
- Curiosity about topics such as IT security, compliance, leadership & mid-sized businesses (SMEs)
- Experience in sales/business development or social selling (nice-to-have)
- Initial experience in a B2B or consulting environment (nice-to-have)
- Affinity for LinkedIn and content formats (nice-to-have)
Benefits
- Direct collaboration with company leadership
- Insight into top-level consulting (CFOs, COOs, CISOs)
- Personal mentoring in sales, consulting & communication
- Modern remote setup
- Close, respectful collaboration on an equal footing
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