Inside Sales Manager leading a team of AEs and BDRs at Pinecone. Engaging technical buyers and driving revenue growth for AI applications in startups and mid-market accounts.
Responsibilities
Build & Lead the Commercial Inside Sales Team
Hire, onboard, and develop high-caliber Commercial AEs and BDRs
Coach reps on running credible discovery with engineering leaders and AI teams
Elevate technical fluency across the team (LLMs, vector search, RAG, production AI workflows)
Develop reps across full-cycle sales fundamentals: qualification, multi-threading, objection handling, and expansion
Build a culture of accountability, curiosity, craftsmanship, and ownership
Own Commercial Pipeline & Revenue
Own pipeline creation and revenue targets for the commercial segment
Ensure predictable top-of-funnel generation through outbound and PLG conversion
Drive tight alignment between BDR pipeline creation and AE conversion
Improve velocity from first meeting to close
Identify expansion signals within startup and mid-market accounts
Design outbound strategy for AI-native startups and traditional companies adopting AI
Partner with marketing on high-intent inbound (developer signups, PQLs, content engagement)
Create structured PQL follow-up motions that convert usage into revenue
Continuously refine messaging to resonate with AI builders and platform teams
Balance thoughtful outbound with developer-led inbound engagement
Define and manage KPIs across meetings, SALs, SQLs, pipeline coverage, close rate, and ACV
Improve lead routing, territory design, and commercial segmentation
Implement structured call reviews and coaching cadences
Partner with RevOps to optimize Salesforce, sequencing tools, enrichment, and intent data
Build forecasting discipline and pipeline hygiene
Partner closely with Enterprise AEs to surface expansion paths
Provide structured feedback to Marketing on ICP, vertical traction, and messaging resonance
Collaborate with Product and Developer Relations to ensure strong PLG-to-sales motion
Act as the voice of the commercial segment in GTM planning
Requirements
5+ years in B2B SaaS sales; 2+ years managing SDR, BDR, or Commercial AE teams
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