Working Student focusing on customer success and operations at Paymenttools. Involves administrative support and workflow improvements in a hybrid environment.
About the role
- Technical Consultant at Pimcore working on digital challenges and ensuring customer success. Collaborate with Sales to design solutions and build long-term customer relationships.
Responsibilities
- Support Sales teams in complex enterprise deals with deep technical expertise
- Act as a subject matter expert for architecture, integrations, and platform best practices
- Deliver tailored product demos, including code-level customization for complex use cases
- Build long-term customer relationships and ensure ongoing success with Pimcore
- Identify growth and upsell opportunities within existing accounts
- Proactively monitor customer satisfaction and mitigate churn risks early
- Collaborate with Product, Sales, and Marketing teams to share customer insights
Requirements
- Degree in Business, IT, Marketing, or a related field
- Experience in Pre-Sales, Technical Consulting, Customer Success, or SaaS/PaaS environments
- Solid understanding of software architectures, APIs, integrations, and data modeling
- Experience with enterprise platforms such as PIM, DAM, CMS, DXP, or eCommerce systems
- Fluent in English and German
- Willingness to travel occasionally (approx. 5–10%)
Benefits
- Flexible working hours and full remote or hybrid setup
- Dedicated personal & professional development budget
- One additional vacation day for every year as a Pimconaut
- International environment with daily communication in English
- Modern offices in Salzburg and Langenfeld
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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