Hybrid Production Operations Support – Temporary

at Phillips Industries

• Job title: Production Operations Support – Temporary
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $29 - $31 per hour
• Degree requirement: No Education Requirement
• Tech skills: ERP
• Location requirements: Hybrid, Fairfield, United States

About the role

• Production Operations Support role ensuring accurate data entry and documentation for product launches. Collaborating with supply chain and production teams in a hybrid setting.

Responsibilities

• Execute accurate, efficient data entry and ongoing maintenance across WFX (PLM), NAV ERP, and Microsoft Excel
• Create, manage, and maintain purchase orders, transfer orders, bills of materials (BOMs), specifications, and launch documentation
• Support product launch execution by coordinating collection readiness, completing system uploads, and assisting with sales tool setup and proofing
• Ensure all required launch components are entered, tracked, and available on time to support Design, Marketing, and Sales needs
• Partner with Supply Chain and Production to align material documentation, purchase orders, and transfers with production and delivery timelines
• Support receiving, allocation, and material movement activities within NAV ERP as needed
• Participate in ERP User Acceptance Testing (UAT) by executing assigned test cases, documenting results, identifying issues, and flagging process gaps
• Maintain clear, organized, and up-to-date documentation to enable reliable downstream use, reduce rework, and support knowledge continuity
• Proactively identify risks, inconsistencies, or incomplete inputs that could impact data integrity, timelines, or launches, and escalate concerns appropriately
• Push back diplomatically when information, timelines, or inputs could compromise system accuracy or execution success
• Demonstrate strong ownership and follow-through on assigned responsibilities, remaining calm and effective in a fast-paced, deadline-driven environment
• Support smooth handoffs and continuity during coverage periods and system transitions, ensuring minimal disruption to operations.

Requirements

• Demonstrated ability to perform efficient and accurate data entry
• Proficiency with Product Lifecycle Management (PLM) systems (e.g., WFX), NAV ERP, and Microsoft Excel
• Exceptional attention to detail with a high standard for accuracy
• Strong time management skills, with the ability to meet deadlines and maintain timeline discipline
• Highly organized with consistent, well-documented work practices
• Ability to diplomatically push back and communicate concerns effectively when needed
• Strong sense of ownership and accountability for work and outcomes
• Proven ability to remain calm, focused, and effective under pressure.