Hybrid Associate Account Manager, Water Management

at Phigenics

• Job title: Associate Account Manager, Water Management
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Detroit, United States

About the role

• Account Manager managing water management services and client retention in Detroit. Collaborating with sales teams and overseeing client satisfaction in the region.

Responsibilities

• Client Support: Effective/efficient service and retention of existing client relationships within the assigned Region and/or Territory.
• Increasing Revenue on Existing Client Accounts: Expansion-selling & cross-selling
• Margin Maintenance: Working closely with the Director of Account Managers to obtain price increases as warranted to maintain or exceed company margin expectations.
• New Business Support: Work with the Director of Account Managers and ES execs to develop an expansion of new business and maintain existing business.
• Data Analysis and Reporting: Utilize PowerBI, phiAnalytics, and other programs to help decision-making by the Director of Account Managers and ES.
• Water Management Program Deliverables: Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers.

Requirements

• A minimum of a bachelor’s degree is required.
• A STEM degree is preferred but not required
• Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets.
• Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.
• Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.)
• Keen awareness and understanding of the client life cycle (i.e. when is the best time to introduce new products and services).
• Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.

Benefits

• Opportunities for Development: This role offers the opportunity to significantly impact our sales operations and contribute to our organization's success. The AM will gain enhanced experience in strategic account planning, account administration, cross-functional collaboration, Water Management Program deliverables, and execution, preparing them for further career advancement within Phigenics.