About the role

  • Supply Chain Manager for Pharmacy2U leading daily operations including stock control and supplier coordination. Managing a team to ensure efficient order processing and product availability.

Responsibilities

  • Lead the day‑to‑day supply chain operations, including ordering, forecasting, stock control and supplier coordination
  • Manage and develop a small supply chain team, with line management responsibility for team leaders overseeing ordering, planning and supplier activity
  • Set direction, priorities and performance expectations across the supply function, ensuring efficient and reliable day‑to‑day execution
  • Oversee the replenishment of prescription medicines, ensuring consistent product availability to support uninterrupted dispensing operations
  • Monitor daily stock availability and resolve supply issues to maintain service levels and operational continuity
  • Maintain inventory levels in line with agreed targets, balancing availability, working capital and expiry risk
  • Work closely with Commercial, Warehouse and Dispensing teams to support margin optimisation and stock holding objectives
  • Build and maintain effective working relationships with wholesalers and suppliers, managing communications on orders, shortages and deliveries
  • Track and report on key supply chain KPIs including stock availability, owings, supplier performance and stock holding
  • Identify and drive continuous improvement across supply chain processes, systems and ways of working

Requirements

  • Strong understanding of operational supply chain management, including stock control, replenishment and supplier coordination
  • Experience leading or managing a small operational team, with the ability to set priorities, support development and drive performance
  • Proven ability to analyse complex supply chain data and use insight to improve performance, availability and efficiency
  • Confident communicator, able to clearly summarise supply chain issues and recommendations for stakeholders at different levels
  • Experience working in fast‑paced, high‑accuracy environments, managing competing priorities and tight deadlines
  • Strong problem‑solving skills, with experience improving both manual and system‑driven processes
  • Experience working with pharmaceutical wholesalers, FMCG suppliers or within regulated supply chains (e.g. pharmacy, healthcare, grocery)
  • Strong Excel skills and experience using ERP, stock management or forecasting systems
  • Degree‑level education or equivalent practical experience

Benefits

  • Competitive contributory pension
  • Occupational sick pay
  • Long-service awards and refer-a-friend bonuses
  • Professional registration fees covered (GPhC, NMC, CIPD and more)
  • Cycle to Work and Green Car schemes (subject to eligibility)
  • Enhanced maternity and paternity pay
  • Flexible hybrid working to help balance work and home life
  • Private healthcare insurance at discounted rates (Aviva)
  • Employee Assistance Programme and in-house mental health support
  • Access to discounted gym memberships via Blue Light Card and benefits schemes
  • Regular health and wellbeing initiatives
  • Strong commitment to CPD, training and professional development
  • 25 days’ annual leave, increasing with service
  • Buy and sell holiday scheme
  • Blue Light Card and employee discount platform
  • Exclusive discounts at The Springs, Leeds
  • 25% off health & beauty purchases
  • 25% off Pharmacy2U Private Online Doctor services
  • Regular social events throughout the year

Job title

Supply Chain Manager

Job type

Experience level

Mid levelSenior

Salary

£NaN per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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