Supply Chain Manager for Pharmacy2U leading daily operations including stock control and supplier coordination. Managing a team to ensure efficient order processing and product availability.
Responsibilities
Lead the day‑to‑day supply chain operations, including ordering, forecasting, stock control and supplier coordination
Manage and develop a small supply chain team, with line management responsibility for team leaders overseeing ordering, planning and supplier activity
Set direction, priorities and performance expectations across the supply function, ensuring efficient and reliable day‑to‑day execution
Oversee the replenishment of prescription medicines, ensuring consistent product availability to support uninterrupted dispensing operations
Monitor daily stock availability and resolve supply issues to maintain service levels and operational continuity
Maintain inventory levels in line with agreed targets, balancing availability, working capital and expiry risk
Work closely with Commercial, Warehouse and Dispensing teams to support margin optimisation and stock holding objectives
Build and maintain effective working relationships with wholesalers and suppliers, managing communications on orders, shortages and deliveries
Track and report on key supply chain KPIs including stock availability, owings, supplier performance and stock holding
Identify and drive continuous improvement across supply chain processes, systems and ways of working
Requirements
Strong understanding of operational supply chain management, including stock control, replenishment and supplier coordination
Experience leading or managing a small operational team, with the ability to set priorities, support development and drive performance
Proven ability to analyse complex supply chain data and use insight to improve performance, availability and efficiency
Confident communicator, able to clearly summarise supply chain issues and recommendations for stakeholders at different levels
Experience working in fast‑paced, high‑accuracy environments, managing competing priorities and tight deadlines
Strong problem‑solving skills, with experience improving both manual and system‑driven processes
Experience working with pharmaceutical wholesalers, FMCG suppliers or within regulated supply chains (e.g. pharmacy, healthcare, grocery)
Strong Excel skills and experience using ERP, stock management or forecasting systems
Degree‑level education or equivalent practical experience
Benefits
Competitive contributory pension
Occupational sick pay
Long-service awards and refer-a-friend bonuses
Professional registration fees covered (GPhC, NMC, CIPD and more)
Cycle to Work and Green Car schemes (subject to eligibility)
Enhanced maternity and paternity pay
Flexible hybrid working to help balance work and home life
Private healthcare insurance at discounted rates (Aviva)
Employee Assistance Programme and in-house mental health support
Access to discounted gym memberships via Blue Light Card and benefits schemes
Regular health and wellbeing initiatives
Strong commitment to CPD, training and professional development
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