Financial Clearance Representative at UW Health in Rockford, IL providing customer service in a healthcare setting. Working day/eve shifts to assist with financial clearance processes.
About the role
- Sub-Team Lead managing a team of Medical Operations and Financial Operations Associates. Overseeing Independent Medical Grants and ensuring compliance across multiple projects within Pfizer.
Responsibilities
- Direct management of approximately 6-10 Associates and contractors.
- Facilitate relationships between Associates/contractors and key stakeholders to ensure all grants/programs are processed and managed in an effective, efficient, and compliant manner.
- Cascade and implement strategic goals of the COE to ensure quality and efficiency goals are met.
- Oversees and coaches Associates to ensure they have the technical knowledge and experience to work with the appropriate Pfizer teams and external clients as required.
- Mentor and train new Associates as needed- encourage and support development planning.
- Oversight assigned tasks and responsibilities of Associates, ensure standard procedures and project deliverables are met.
- Proactively identify and anticipate issues and develop possible solutions.
- Take actions to prevent or address complex issues, escalate to senior management as needed.
- Participate in continuous improvement of working practices; contribute to strategic resource planning and other management activities as required.
- Provide primary operational support for a limited selection of independent grants programs, including performing due diligence, coordinating reviews, contract negotiation, payment planning and execution, facilitating drug orders, and performing regular program oversight.
Requirements
- Bachelor’s degree (BA, BS) required with preference for a focus in science, healthcare, or related field; Master’s Degree a plus.
- 4+ years operational experience in clinical trial management, educational/research grants, or healthcare industry (pharmaceuticals/life sciences/medical).
- Experience as team leader and managing/developing direct reports.
- Strong influencing and negotiation skills in both written and oral English.
- Good understanding of Pfizer independent grants process, strong knowledge of relevant Pfizer Therapeutic Area(s), subject matter expertise in grants, collaborations and partnerships, and international experience are desirable.
- Ability to work well and lead direct reports in a virtual environment, and in matrix and multi-cultural organization, be flexible in handling resources and be able to quickly address short and long-term resourcing needs.
- Adept at the use of computer-based tools and systems (e.g., tracking, financial, clinical supply, investigator credentialing, document management, etc.) used to support program management.
- Experience with various Pfizer processes/systems/functions: MAPP (FCPA), Ariba SAP reporting strongly preferred.
- Well-developed planning, observation, analytical and problem-solving skills.
- Emphasis on time management, prioritization, follow through, and issue resolution abilities.
- Consistently meets timelines.
- Demonstrate independent judgment and decision-making skills with respect to functional responsibilities.
Benefits
- EEO (Equal Employment Opportunity)
- Employment Eligibility
Job title
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Not specified
Degree requirement
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