Medical Operations Associate providing operational support to various programs within Pfizer's Research & Development group. Focused on maintaining systems, processing data, and ensuring compliance with publication activities.
Responsibilities
The Medical Operations Associate provides primary operational support to various programs within Pfizer Research & Development (PRD) group.
Maintaining systems, Share Point sites and databases used for program management and operational excellence.
Perform quality control procedures on data requests to data package issuance, publications related documents & system data according to corresponding Pfizer SOPs and guidelines.
Process financial transactions and drug study data as requested.
Work closely with program and team leaders with necessary communication and coordination to ensure efficient program process and compliance.
Support publication activities by completing watch list checks and related forms.
Assist with access request to the Publication application to internal and external stakeholders.
Assist with contracting with external partners ensuring that appropriate deliverables and clauses have been captured.
Verify management of monthly invoice processing from publication vendors (~200 invoices/month).
Assist with data quality review and process control to ensure compliance with publications SOP.
Capture metrics from each optimization activity in reports and dashboards to identify future process improvements.
Support training of Pfizer colleagues in best practices.
Requirements
Applicants must have a bachelor’s degree with 4+ years of experience or an associate degree with 8+ years of experience with preference for a focus in finance, accounting, science, healthcare, or related field.
Excellent writing skills and ability to edit, summarize and interpret complicated content effectively and concisely for better understanding.
High fluency in written English and strong functional fluency in spoken English.
Strong organizational skills, attention to detail, and ability to prioritize multiple projects and meet deadlines.
Ability to take initiative and work independently.
Software: Microsoft Word, PowerPoint, Excel, Teams and Outlook.
Demonstrated effectiveness working in a multidisciplinary, matrix team situation, and demonstrated ability to manage change and diversity.
Developed customer service skills and teamwork spirit.
1-2 years’ experience in pharma, pharma internship, or closely related is a plus.
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