Hybrid CFC Product Owner

at Pfizer

• Job title: CFC Product Owner
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $162,900 - $261,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• CFC Product Owner managing technology enhancements for pharmaceutical field representatives globally. Collaborating with diverse stakeholders to drive product strategy and execution.

Responsibilities

• Define and continuously evolve a multi-year engagement roadmap for CFC technology enhancements, balancing strategic vision with operational feasibility
• Build and sustain strong partnerships with commercial and technology teams to align on strategic objectives, influence technology direction, and ensure shared accountability for outcomes
• Serve as the voice of the business by deeply comprehending the CFC experience; oversee the creation and refinement of user personas, user stories, and journey maps to inform product strategy and design
• Oversee agile ceremonies and governance to ensure backlog prioritization reflects strategic goals; guide cross-functional teams through iterative delivery cycles to accelerate time-to-value
• Partner closely with UX/Design, Engineering, and Operations to drive end-to-end delivery of new capabilities—from ideation through deployment—ensuring seamless execution and measurable impact
• Establish and maintain robust metrics to evaluate the business impact of enhancements; use insights to inform future investment decisions and continuous improvement
• Promote a strong product mindset across teams; reinforce best practices, roles, and responsibilities to foster a high-performing, customer-centric culture
• Ensure consistent and transparent communication of product strategy, progress, and outcomes across all levels of the organization
• Manage and track the team’s budget
• Maintain knowledge of Life Sciences CFC CRM-related offerings, drive build/buy decisions and partner to evaluate technology
• Manage relationships with vendors to ensure their technologies evolve with Pfizer’s needs
• Support privacy, digital, legal, regulatory and compliance teams in setting and deploying data standards, policies and procedures

Requirements

• BA Required; MBA or equivalent Master’s-level education preferred
• Extensive experience in Product management, product owner or other related product roles
• Extensive experience in the Life Sciences industry in areas closely related to SFA/CRM tooling, ideally working for/ closely with a top 10 pharma company
• Comprehension of product philosophies, team structure, roles and responsibilities
• Experienced with agile ways of working and all stages of the product development lifecycle from idea to delivery
• Experience evaluating product decisions strategically and making prioritization tradeoffs, leveraging large datasets to make data driven product decisions while collaborating with multiple stakeholders and cross functional teams
• Experience in leading complex, large scale business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery
• Excellent stakeholder management skills and working in a matrixed environment
• Self-motivated with demonstrated ability to execute with speed and high quality
• Demonstrated business acumen strong analytical skills and mindset
• Role model for the PFE values (Courage, Excellence, Equity, Joy)
• Strong communication, writing, presentation and influencing skills
• Ability to thrive under pressure, take accountability and to meet deadlines
• Discretion and trustworthiness in dealing with confidential information
• Flexibility to work across global time zones

Benefits

• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation
• Holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage