Sênior Communications Analyst managing internal communications at a large retail company. Ensuring effective communication channels and organizing internal events and campaigns.
Responsibilities
Manage and evolve internal communication channels, ensuring their effectiveness, continuous updates and alignment with market best practices, including implementing new formats and tools.
Organize and prioritize communication requests, create schedules and coordinate briefings with the areas involved.
Plan, develop and execute end-to-end internal campaigns, covering strategy, content production, rollouts and distribution through the appropriate channels.
Translate strategic direction into clear communication plans, ensuring understanding and engagement across internal audiences.
Identify opportunities for improvement and propose solutions to strengthen the employee communication experience.
Ensure compliance with departmental guidelines, workflows and governance, maintaining consistency in deliverables and the action calendar.
Monitor metrics, analyze results and prepare reports to support data-driven decision making.
Work collaboratively with different departments to promote alignment and integration of corporate messages.
Requirements
Degree in Communication, Journalism, Public Relations, Marketing or related fields;
Experience with internal communication channels and campaigns;
Knowledge of internal communication and internal marketing strategies that drive engagement;
Experience in project management and developing new internal communication channels;
Experience organizing and managing internal events;
Basic design skills (Canva and Adobe Photoshop);
Analytical ability to prepare reports on performance indicators;
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