Hybrid Senior Business Intelligence Operations Analyst

at Pella Windows & Doors of North Carolina and Southwest Virginia

• Job title: Senior Business Intelligence Operations Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Pella, United States

About the role

• Senior Business Intelligent Operations Analyst at Pella Corporation supporting Industry 4.0 tools development for manufacturing sites. Collaborating with cross-functional teams to deliver solutions and supporting project management responsibilities.

Responsibilities

• Key senior member of the Manufacturing IT team and working as part of an Intelligent Operations agile team, directly supporting development and/or rollout and implementation of Industry 4.0 tools at various manufacturing sites.
• Responsible for coordination with business process owners to translate requirements into systems solutions.
• Responsible from design to implementation. This would include process flows, API’s, UI designs, etc.
• This position would be key to identify any gaps in existing solutions and work with the I4.0 technical team to provide them with the needed specs to rectify these gaps.
• Will utilize a combination of business analyst and technical skills to deliver projects in an effective, timely manner.
• Will be expected to go to the shop floor as needed to understanding current processes, collaborative solutioning, and troubleshooting as necessary.
• Responsible for creating an environment of cooperation and teamwork which supports the identification and timely completion of projects.
• Assist internal customers with issue resolution and troubleshooting daily. This could include off-hour support, up to potentially being part of a night-on-call rotation.
• Collaborate and communicate with the team in an agile/scrum work environment.
• Mentor less experienced team members, including site IT at all plants throughout the company.

Requirements

• Bachelor's degree in MIS, Computer Science, or other relevant fields; and 5+ years of experience. Or some combination of equivalent experience and education.
• Familiarity with collecting and using manufacturing data on the shop floor.
• Understanding of the integration between IT systems and Operations technology.
• Experience with I4.0 technologies (sensors, cameras, scanners, RFID, etc.). Experience with mobile tools such as tablets, phones, etc.
• Experience with the Microsoft suite of products.
• Able to understand and perform complex SQL query functions.
• Proficient with use of business intelligence tools and best practices.
• Strong leadership, organization and project management skills, and the ability to speak in front of groups of customers and/or employees.

Benefits

• Health insurance
• 401(k) matching
• Flexible working hours
• Paid time off
• Remote work options