Senior Manager, Product Manager for Small Business Bank Associate Servicing at Capital One. Leading product management efforts and collaborating with cross - functional teams to enhance customer servicing tools.
About the role
- Looking for a highly organised Advanced Associate to provide operational support across training and content development. Ideal for someone with administrative and coordination experience.
Responsibilities
- Provides essential administrative support across training, content development, and progression activities
- Coordinates training materials, managing schedules and logistics, supporting content publishing
- Responds to queries and assists with training delivery workflows
- Covers broader administrative tasks such as managing inboxes and calendars
- Processes purchase orders, maintains records, compiles reports, and performs quality checks in support of stakeholders
- Support progression and recognition activities through outreach coordination, data entry, and record maintenance.
Requirements
- Graduate of any Bachelor's degree course
- Fresh graduates to 1 - 2 years of work experience are preferred for the role.
Benefits
- Strong organisational skills with excellent attention to detail
- Confidence managing multiple tasks and priorities at the same time
- Clear, professional written and verbal communication skills
- Experience in administrative, operational, or coordination roles (training or content support is a plus)
- Comfortable working with systems, trackers, and documentation
- A customer‑focused mindset with a proactive, reliable approach
- Awareness of confidentiality and the importance of accuracy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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