Business Operations & Partnerships Specialist optimizing payment processes and managing strategic partnerships across African markets at Kora. Fostering collaboration with banks and payment providers.
About the role
- Operations Enablement Manager optimizing operational processes and planning at PayPal. Leading strategic initiatives to improve performance management and governance across the enterprise.
Responsibilities
- Lead complex projects of diverse scope to optimize operational processes.
- Participate in complex problem resolution and determine methods and procedures for new assignments.
- Drive global process improvements within the organization.
- Provide oversight and support for planning and management of financial, budget, and headcount targets.
- Act as a liaison between business leadership, staff, and other key partners.
- Influence the quality, efficiency, and effectiveness of business processes.
- Utilize internal and external data to provide actionable insights for business growth.
Requirements
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- Enterprise Operating Cadence, Governance & Accountability
- Integrate planning, financial, and operational inputs into a coherent governance model that supports decision-making, execution tracking, and accountability.
- Define clear expectations for inputs, outputs, timing, and ownership across planning and governance processes.
- Ensure follow-through on strategic and operational decisions by enabling structured tracking, reviews, and escalation mechanisms.
- Strong analytical and synthesis skills, with experience translating data into insights and recommendations for leadership decision-making.
- Proven ability to bring structure to ambiguity and design scalable operating processes.
- Strong executive presence and communication skills; comfortable presenting insights and recommendations to senior leaders.
- Advanced PowerPoint skills; experience working with dashboards and performance metrics.
- Hands-on experience using AI tools to improve workflows, reporting, or insight generation.
- Background in finance, analytics, or data strongly preferred; experience with BI tools (Tableau, Power BI) is a plus.
- Experience with planning, reporting, or workflow tooling is a plus.
Benefits
- medical
- dental
- vision
- life and disability insurance
- parental and family leave
- 401(k) savings plan
- paid time off
- employee shares options
- flexible work environment
Job title
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