Hybrid Senior Lead Product Manager

at PayPal

• Job title: Senior Lead Product Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bangalore, India

About the role

• Driving product strategy aligned with PayPal’s vision and collaborating with cross-functional teams. Ensuring product profitability while assessing customer experience through data analysis and innovative design.

Responsibilities

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
• Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Requirements

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Extensive experience building and scaling high-volume, consumer-facing experiences in tech world.
• Experience applying AI/ML to consumer and operational workflows (e.g., guidance, automation, decisioning, personalization).
• Proven track record designing scalable, extensible platforms that power multiple consumer experiences and workflows.
• Comfortable driving architectural discussions with engineering on APIs, data models, workflow orchestration, and system trade-offs.
• Demonstrated ability to shape product direction beyond a single team, influencing senior stakeholders and aligning multiple PMs and teams.
• Proven ability to coach and mentor PMs, raise product thinking standards, and drive consistency in consumer experience strategy.

Benefits

• Generous paid time off
• Healthcare coverage for you and your family
• Resources to create financial security
• Support your mental health