Senior Manager, Product Management overseeing a correspondence platform at Capital One. Leading product lifecycle, collaborating with teams to enhance customer communication processes.
About the role
- Product Manager at Ryan, LLC driving property tax product strategy and execution. Collaborating with teams to deliver exceptional SaaS offerings in the tax domain.
Responsibilities
- Support development of product strategy and roadmaps working in conjunction with Senior Managers and Directors of Product and product team
- Build hypotheses and MVP scope to meet product goals and KPIs
- Analyze product and business data to create data-driven insights and drive iterative development
- Create a positive team member experience.
- Be responsible for direct interaction with business stakeholders, including, but not limited to, eliciting comprehensive business requirements, use cases, and recommending appropriate solutions.
- Acts as a product subject matter expert for sales and sales support
- Create user stories, requirements and functional specifications for development.
- Collaborate with User experience team to design user interface and user flows
- Support Customer Operations and client training as needed
- Work with development team to estimate work and execute against plan
- Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes.
Requirements
- Bachelor’s degree in Business Administration, Information Systems, Finance, Computer Science or a related field
- Minimum of 3 years of direct work experience in a product management or business analyst capacity
- Experience with Agile software delivery methodologies
- Experience with corporate tax (indirect tax, property tax, etc.) is a plus
- Anticipates and proactively delivers expected results for team members
- Effectively solves problems
- Demonstrates initiative and provides complete follow-through on areas of responsibility
- Advanced written, visual and verbal communication skills
- Superior attention to detail
- Demonstrates accuracy and thoroughness
- Demonstrates willingness to be flexible and adaptable to changing priorities
- Thrives working both independently and in a team-based environment
- Strong multitasking and organizational skills
- Experience with MS SQL and advanced skills in Microsoft Word, Access, Excel, Outlook, and Internet navigation and research
- Valid driver’s license required.
Benefits
- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO)
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
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