Digital Content Manager responsible for delivering high - quality external digital content for QBE's Australia Pacific division. Collaborates with teams to support business growth through effective content strategies.
About the role
- Proposal Strategist developing strategic, customer-aligned content for high-value sales opportunities at PayPal. Collaborating across teams to enhance sales operations and proposal development.
Responsibilities
- Identify and resolve issues within sales operations.
- Recommend best practices to enhance efficiency.
- Lead functional projects to improve sales support.
- Partner with departments to analyze business trends.
- Mentor analysts and senior analysts.
- Lead the end-to-end development of Request for Proposal (RFP) responses, ensuring alignment with customer requirements, brand tone, and strategic priorities.
- Draft and tailor executive-facing pitch materials, including: Executive summaries, Cover letters, Presentation content, Value propositions and messaging frameworks.
- Translate complex solutions into clear, compelling narratives that resonate with C-level decision-makers.
- Maintain and enhance content in our RFP knowledge base (Loopio), ensuring accuracy, relevance, and consistency.
- Collaborate closely with cross-functional stakeholders including Sales, Legal, Product, and Marketing to gather inputs and validate content.
- Manage multiple high-priority projects simultaneously, often under tight deadlines and evolving requirements.
- Adapt to the needs of a globally distributed team, contributing to a high-performing, collaborative culture across time zones.
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- 8-10 years of experience in proposal development, content strategy, or related roles in enterprise sales environments.
- Demonstrated excellence in business writing, particularly in high-stakes, client-facing content.
- Mastery of RFP response tools (Loopio experience strongly preferred); proficiency with ChatGPT, Claude, Perplexity, and other LLMs or AI-based tools.
- Experience in Fintech, SaaS, or other technology-driven industries is highly desirable.
- Strong organizational skills and attention to detail, with a track record of meeting tight deadlines.
- Proven ability to work independently and manage ambiguity.
Benefits
- flexible work environment
- employee shares options
- health and life insurance
- annual performance bonus
- medical, dental, vision benefits
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