Sales Associate at Anthropologie engaging customers with personalized experiences and supporting sales through genuine interactions. Responsibilities include customer engagement, visual operations, and team collaboration.
About the role
- Senior Functional Analyst supporting Salesforce platform to drive user support and functional configuration at PAR Technology. Ideal role for those looking to grow in a fast-paced technology environment.
Responsibilities
- Be the front line of Salesforce support partnering with the business to provide functional support, troubleshooting, and training
- Collaborate with a geographically diverse team to resolve issues, discover solutions, and drive value through the Salesforce platform
- Identify recurring issues to drive towards permanent solutions
- Work in a scrum team with Salesforce Admins and QA to deliver value to the business
- Assist Product Owner and Stakeholders creating training documents, user stories and acceptance criteria
Requirements
- Certified Salesforce Administrator & Certified Sales Cloud Consultant
- 10+ years of experience in Sales, Sales Ops or Service related roles with 5+ of those years working as a Salesforce Admin / Functional Analyst
- 2+ years of production support experience
- Proven understanding of Sales Cloud and Service Cloud including automations, such as flows
- Experience supporting a quoting platform (Deal Hub, CPQ, RevCloud, etc.)
- Experience working in a SaaS technology company or similar fast-paced, high-growth environment (Nice to Have)
- Experience with Experience Portals and Salesforce Partner Relationship Management (Nice to Have)
- Experience working within a formal Salesforce Application Lifecycle Management environment (Dev/QA/UAT/Prod) (Nice to Have)
Benefits
- Health insurance
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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