Senior Associate managing day - to - day IT operations and end - user services for Riveron India. Requires experience in IT operations and collaboration with global teams in a hybrid environment.
About the role
- Operations Intern assisting with the performance and profitability of the Italian market at papernest. Engaging in Lab initiatives to innovate and improve operations.
Responsibilities
- Monitor and analyze KPIs, performance, and profitability of the Italian market.
- Identify improvement opportunities across processes, staffing, and incentives.
- Support coordination with cross-functional teams (WFM, Quality, Sales Ops, CRM, Partnerships).
- Build dashboards, reports, and insights to support decision-making.
- Contribute to Lab projects, from ideation to testing and implementation.
- Test new processes, tools, products, or providers in a lean environment.
- Analyze results and help scale successful initiatives.
- Collaborate with product, data, marketing, sales, and operations teams.
- Manage one or several projects end-to-end.
Requirements
- Graduate from a top-tier university, business school, or engineering school.
- Fluent in Italian and English (Spanish or French is a plus)
- Strong analytical mindset and data affinity.
- High ownership and autonomy : you can manage multiple projects simultaneously.
- Proactive, curious, hands-on, and impact-driven.
- Strong communication and stakeholder-management skills.
- Knowledge of one programming language (SQL, Python, Java, JSON…) is a plus.
Benefits
- Evolve in an international and inclusive environment
- Competitive compensation for your internship
- Access to various partner services (restaurants, wellness centers, mobility...)
- Healthy and balanced breakfast offered every Tuesday!
- Support throughout your journey to maximize your skills and prepare for your future.
- 1 day of remote work per week
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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