Virtual Store Manager handling customer inquiries for storage solutions via various communication channels. Assisting with reservations and providing excellent customer support.
About the role
- Manager of new Business Unit at papernest scaling from low revenues to multi-million impact. Overseeing operations, strategy, and P&L management in a hybrid role based in Paris.
Responsibilities
- Scale the business from thousands to multi‑million in revenue within one year
- Design and operate the end‑to‑end operational engine (Sales, Quality, Legal, HR, Product, Data)
- Build a long‑term strategic roadmap for the business unit
- Own the P&L end‑to‑end: pricing, costs, staffing plans, margin structure
- Anticipate bottlenecks and run rapid experiments
- Decide between internal staffing and BPOs and automate processes using AI solutions
Requirements
- 5–8 years of experience in roles with real accountability, where failure was possible and impact was measurable
- Fluency in French and English
- Proven experience scaling initiatives from low revenue to meaningful P&L impact
- Experience coordinating complex cross‑team projects
- Structured, framework‑based thinking and operational excellence
- Strong analytical skills and data‑driven decision‑making
- Ability to align, motivate and energize teams
Benefits
- Work in an international and inclusive environment
- Equity awards via BSPCE (share subscription warrants for company creators)
- Attractive offers on home insurance and green energy
- Complementary health insurance via Alan
- Access to GYMLIB for discounted gym memberships
- Swile card for meal vouchers
- Office breakfast every Tuesday
- Fully stocked Ideal Garden fridge
- Discounted rates at partner restaurants
- Ongoing training aligned with your goals
- Numerous opportunities to deepen expertise or explore new directions
- 2 days of remote work per week
- Access to Ekie for dedicated legal and tax advice
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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