IT Support Specialist for user help desk in Berlin, managing queries and improving IT processes. Need strong IT support experience and proficiency in Windows and MS 365.
About the role
- IT Infrastructure Intern supporting technology infrastructure for PANTHERx, a rare disease pharmacy. Involves hands-on support with IT systems and cloud resources in a hybrid work setup.
Responsibilities
- Assists with the installation, troubleshooting and maintenance of IT infrastructure including servers, storage, networking, and virtualization technologies.
- Helps develop documentation for IT policies and procedures.
- Supports redundant architectures to ensures high availability of critical systems.
- Collaborates with IT team members to support projects and daily operations.
- Monitors system performance under supervision.
- Assists with disaster recovery and business continuity tasks.
- Provides support in managing Azure resources.
Requirements
- Pursuing a Bachelor's degree in Computer Science, Information Systems, or related field.
- Interest in IT infrastructure and systems administration.
- Familiarity with virtualization technologies such as VMware.
- Strong communication and teamwork skills.
- Ability to manage multiple tasks and prioritize effectively.
- Interest in learning hybrid infrastructure and Microsoft Azure.
Benefits
- Equal Opportunity PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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