Operations Manager focusing on operational leadership within Snorkel's AI expert community. Overseeing the lifecycle strategy and partnering across teams to drive initiatives forward.
About the role
- Vendor Operations Specialist managing third-party vendor relationships in Life Insurance operations at Pacific Life. Collaborating with stakeholders to meet contractual obligations and service commitments.
Responsibilities
- Daily oversight of our 3rd party vendors supporting CMD Operations
- Acts as point of contact for vendor and business stakeholders, working independently to address questions and resolve issues
- Partners with Operations stakeholders and Enterprise Vendor Management to ensure vendor is meeting contractual obligations and supporting the business.
- Identifies, tracks, and shares observations and areas of opportunity with leader and business stakeholders.
- Effectively communicate and provide feedback to vendors related to issues, trends, achievements, etc.
Requirements
- Familiarity with operational business outsourcing models
- Strong understanding of Life Insurance and Annuity Operations workflows
- Ability to work autonomously with minimal direction
- Strong communication skills dealing with a variety of people
- Ability to complete assignments in a high-volume, fast-paced environment under tight timelines with keen attention to detail
- 4-year degree or equivalent experience
- Proficient in Microsoft Office with moderate aptitude with Microsoft Excel
Benefits
- Benefits start Day 1.
- Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
- Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- Paid Parental Leave as well as an Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation.
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