Systems Analyst at Pacific Life acting as a key liaison between business stakeholders and technology teams. Collaborating with application development professionals to translate complex business needs into scalable technology solutions.
Responsibilities
Analysis & Problem Solving Apply in-depth knowledge and best practices to evaluate business issues and propose improvements to products, processes, or systems
Solve complex problems by approaching solutions from new perspectives and leveraging existing resources
Operational Support Monitor, triage, and independently resolve routine production system issues and inquiries
Perform scheduled administrative activities such as policy‑level tasks and production reporting
Conduct periodic system and transactional audits to ensure data and process quality
Project & Delivery Work Complete assigned project tasks, supporting enhancements, system configuration updates, and cross‑functional initiatives
Collaborate with developers, analysts, and business stakeholders to translate business needs into actionable technical specifications
Requirements
5+ years of experience in software systems analysis
Life Insurance industry experience with knowledge of policy administration processes
Experience systems such as Cyberlife, ALIS or Vantage
Strong understanding of Agile methodologies and iterative delivery
Benefits
Your Benefits Start Day 1
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
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