Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- IT Business Analyst optimizing complex processes and translating business needs into technical specifications. Collaborating with teams to ensure accuracy and quality of implementations.
Responsibilities
- You analyze and optimize complex processes
- You act as a bridge between the business and IT and translate business requirements into technical specifications
- You thoroughly review customer requirements and contribute your expertise
- You support the implementation, create test cases and assist with testing
- You also document existing applications and processes, create user stories, and verify the functional correctness of implemented solutions
Requirements
- More than 5 years of professional experience as an IT Business Analyst
- Familiar with data structures or UML class diagrams
- Knowledge of Agile methods and processes
- Ideally a degree in Computer Science or a comparable qualification
- Strong command of German (minimum C1) and English (minimum B1)
Benefits
- Flexible, family-friendly working hours
- Encourages creativity and new ideas
- Appreciative feedback culture and a collegial, respectful working environment
- Part-time work possible
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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