Strategic Solutions Consultant at Hootsuite enhancing client engagement through technical and subject matter expertise. Collaborating with teams to deliver tailored solutions that connect clients with their audiences.
About the role
- Lead Solutions Consultant driving strategic solutions for enterprise customers using Outreach’s AI platform. Collaborating closely with Sales, Product, and Customer Success in the EMEA region.
Responsibilities
- Acting as a strategic advisor to executive stakeholders (CROs, COOs, CTOs, VPs of RevOps, etc.), influencing vision and technical direction for enterprise customers.
- Owning the technical strategy for high-value, multi-threaded deals, driving discovery, solution design, and value articulation aligned to customer initiatives.
- Leading engaging, outcome-based demonstrations and Proof of Value (POV) engagements that connect Outreach’s capabilities to business outcomes.
- Partnering with AEs to craft win strategies using MEDDPICC, Demo2Win, and value-selling frameworks.
- Translating complex business processes into scalable, ROI-driven solutions and clearly articulating “the art of the possible” through Outreach’s platform and AI agents (Amplify, Kaia, Research Agent).
- Building credibility as a subject matter expert in revenue execution, pipeline management, and AI innovation.
- Acting as a mentor and deal coach to Solutions Consultants, providing feedback and guidance on demo execution, discovery, and strategic selling.
- Collaborating with Product, Engineering, and Enablement to influence roadmap priorities and build differentiated enterprise narratives.
- Creating and maintaining scalable demo and POV assets, vertical playbooks, and industry-specific solution stories.
- Representing Outreach as a thought leader through webinars, customer roundtables, and industry events.
Requirements
- 7+ years of pre-sales or solution consulting experience, with 3+ years in SaaS enterprise environments focused on CRM, sales execution, or revenue orchestration technologies.
- Proven success leading multi-stakeholder sales cycles, designing integrations such as: Salesforce, Seismic, ZoomInfo, Snowflake, etc., and influencing C-suite alignment.
- Ability to diagnose complex customer environments and translate them into clear, measurable solutions.
- Comfortable facilitating executive conversations, leading whiteboard sessions, and delivering compelling demos tailored to diverse personas.
- Combines strong technical and commercial acumen, with expertise in data architecture, automation, and AI applications that drive measurable improvements in sales productivity and revenue growth.
- You mentor others, provide constructive deal coaching, and serve as an informal leader who elevates team standards.
- Experience creating internal assets, playbooks, or demo stories that others adopt and scale across the org.
- Actively seek new methods, tools, and frameworks that drive better outcomes for customers and peers.
- Demonstrated proficiency in Demo2Win, MEDDPICC, value-based selling, ROI analysis, and agentic AI frameworks. Salesforce certifications are a plus.
Benefits
- 25 days holiday + 8 bank holidays
- Outreach contributes with monthly contribution towards your pension
- Private medical care for employee and spouse/family with Program Health Plus
- Cashplan is offered through Medicash to help offset out of pocket medical related expenses
- Dental coverage
- Life insurance at 4x annual salary
- 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
- A parental leave program that includes not just extended time off but options for a paid night nurse
- Opportunity to be part of company success via equity program
- Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
- Employee referral bonuses to encourage the addition of great new people to the team
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