Senior Client Experience Analyst focusing on Experience Management in global financial services. Collaborating across teams to enhance customer journeys through data - driven insights.
About the role
- Quality Analyst focusing on software testing for mission-critical insurance applications. Join a global QA team in a hybrid work environment to enhance product quality.
Responsibilities
- Translate business requirements into test cases that uncover defects before they reach production.
- Build test scenarios from the ground up—owning them from planning through execution and documentation.
- Lead defect management across the SDLC, ensuring clean, reliable releases.
- Collaborate across agile squads in Scrum/Agile and traditional Waterfall setups.
- Work with actuarial data and backend policy trails to validate reserve calculations.
- Partner with developers and product managers to elevate product quality and customer experience.
Requirements
- 4–6 years of hands-on QA experience in software testing.
- Exposure to retirement systems and business processes (Group or Individual Insurance).
- Strong test planning and execution skills: Test Plans, Test Scenarios, Test Cases, Test Data, and Test Evidence.
- Familiarity with automation frameworks and scripting tools (e.g., Selenium, TestNG).
- Proficiency in SQL to validate data integrity at the database level.
- Experience using JIRA for test and defect tracking.
- Bachelor’s degree in Computer Science, Information Systems, or a related technical field.
- Bonus Points
- Experience contributing to or setting up automation frameworks.
- Exposure to API testing tools such as Postman or SoapUI.
- Familiarity with CI/CD tools and quality assurance in a DevOps environment.
Benefits
- Work on real-world, mission-critical applications that power leading insurance platforms.
- Join a tight-knit, high-performing QA team where your ideas are valued and your growth is prioritized.
- Fast-paced, learning-rich environment that’s big on ownership and bigger on impact.
- Hybrid work model that combines flexibility with in-person collaboration.
- Be part of a collaborative, global culture where your work truly makes a difference.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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