General Manager overseeing Collision Center operations and customer experience in Austin, TX area. Leading team performance, managing budgets, and ensuring customer satisfaction standards.
About the role
- Senior Manager, Project Delivery Business Excellence at Johnson & Johnson. Supporting operational optimization across project delivery processes in health innovation.
Responsibilities
- Support the development and maintenance of strategic partnerships with key supplier partners across Engineering, Construction, Commissioning & Qualification (C&Q), Project Management, Construction Safety, and infrastructure equipment.
- Assist in developing, implementing, and refining construction strategies, standards, and guidelines.
- Promote consistent, harmonized construction practices across global projects from design through operational handover.
- Provide technical insight and guidelines related to construction execution and project delivery.
- Support multi-functional collaboration to ensure appropriate construction partners and methodologies are engaged for project needs.
- Champion continuous improvement principles and support the introduction of emerging methodologies, tools, and technologies.
- Promote a culture focused on learning, operational excellence, across projects and partner organizations.
- Develop, maintain, and analyze program dashboards to highlight achievements, gaps, and upcoming priorities.
Requirements
- Bachelor’s or equivalent university degree in Engineering, Architecture, Construction Management, or related technical field from an accredited institution required.
- 8-10 years of related experience in project delivery, construction, and/or design experience
- Proven ability to manage complex initiatives across multiple regions or functions.
- Strong understanding of construction management terminology, construction safety principles, project governance.
- Excellent communication, relationship management, and facilitation skills.
- Demonstrated experience working with external partners, contractors, or suppliers.
- Strong communication, collaboration, and stakeholder‑management skills.
- Familiarity with enterprise-level continuous improvement methodologies preferred.
- Prior exposure to supplier governance or multi‑functional project environments preferred.
- Familiarity with contracting strategies, project governance, and risk management frameworks preferred.
- Prior experience in enterprise‑level capital project delivery environments preferred.
- Prior experience with Integrated Project Delivery (IPD) or Alliance Delivery model projects preferred.
- Certifications with a governing safety organization (ie. OSHA or equivalent)
- English language proficiency (oral and written) is required
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- 10 days Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
Job title
Job type
Experience level
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Degree requirement
Location requirements
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