Technical Customer Support Specialist assisting customers via live chat and email. Joining a growing team at Oxylabs, focusing on customer service excellence in web data gathering.
About the role
- Enterprise Architect at OM Bank developing strategic architecture plans and leading technology standards in Johannesburg and Cape Town. Collaborating on digital transformation and enterprise-wide system implementations.
Responsibilities
- Develop a strategic architecture plan, ensuring that data features are prioritized appropriately, estimates are reliable, benefits can be realized, and design activities are proactively monitored and tracked to meet planned time frames and the overall architecture plan.
- Lead definition of architectural standards for all technology services and components (applications, data, integration, technology, security, business).
- Present business and IT leaders with signature-ready recommendations for adjusting policies and projects to achieve target business outcomes that capitalize on relevant digital disruptions.
- Document the most complex 'as is' and 'to be' processes and describe the changes required to migrate to the 'to be' capability to record accurately the change required.
- Lead a collaborative digital product/service design process by gathering input across all product/service portfolios to define a design system that is viable and scalable, and that strengthens the brand.
- Explore and develop a detailed understanding of external developments or emerging issues and evaluate their potential impact on, or usefulness to, the organization.
- Elicit the most-complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
- Collaborate on development of the digital road map and key strategic enablers, designing the workflow and business processes that allow new applications, products, and services to be rolled out quickly, while ensuring that legacy applications and IT operations are maintained at optimal levels.
- Ensure that business activities within area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies and procedures to minimize business risk and to protect the reputation of the organization.
- Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team and beyond in the function. Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.
Requirements
- Bachelor’s degree in Information Technology , Computer Science, or a related field (essential)
- Postgraduate qualification in Enterprise Architecture, Digital Transformation, or Business Technology Strategy
- Certifications: TOGAF (essential), ITIL Foundation or higher, PMP/Prince2, COBIT (advantageous )
- Minimum of 8–10 years of experience in enterprise architecture and/or strategic ICT roles
- Proven experience leading digital transformation programmes and enterprise-wide system implementations
- Demonstrated success in aligning technology strategies with organisational goals
- Strong background in IT operations, infrastructure management, and compliance
- Domain experience in Financial Services and Financial technologies will be an added advantage.
Benefits
- Professional development opportunities
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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