Domain Architect focusing on customer and service operations at OM Bank. Leading solution architecture design and innovation for banking platforms with a strong customer focus.
Responsibilities
Define, develop, and maintain technology solutions that enable customer journeys and banking operations.
Bridging business and technology by translating strategy into scalable architectures.
Collaborate with Product Owners, Operations leaders, Engineering, Security, Data, and Enterprise Architecture for governance.
Provide architectural guidance and mentorship to delivery teams.
Stay abreast of emerging technologies and drive innovation in customer experience.
Requirements
Minimum 8–10 years in solution or domain architecture, with a focus on Customer and Service Operations.
Proven experience as a Salesforce Architect with a strong understanding of best practices.
Proven experience in designing and implementing web and mobile banking platforms.
Strong understanding of API-led integration, cloud-native architectures, and CI/CD pipelines.
Experience with customer identity and access management (CIAM), UX/UI frameworks, and mobile SDKs.
Experience with container orchestration (EKS/GKE), service mesh (Istio/Linkerd), observability (Datadog/Grafana), and security scanning (Snyk/Twistlock).
Bachelor's or Postgraduate Degree in Computer Science, Information Systems, or related field.
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