Support Engineer Microsoft managing and improving Windows client infrastructure for a leading IT service provider in Europe.
About the role
- IT Support Engineer providing technical support and troubleshooting for internal clients in a hybrid working environment. Focusing on Linux and Windows systems and server support.
Responsibilities
- Provide support to our internal clients, expertly troubleshooting technical issues related to applications, operating systems, and computer hardware.
- Install and configure Linux and Windows systems and software, adhering to established company procedures.
- Support database operations by writing simple SQL queries, analyzing routine errors, and executing backup processes.
- Develop and maintain clear and accessible user manuals and technical documentation.
Requirements
- Strong practical knowledge of Linux and Windows Server operating systems.
- Fundamental understanding of SQL (e.g., ability to write basic SELECT and UPDATE queries).
- A solid grasp of LAN/WAN configuration and common networking challenges.
- Basic knowledge of virtualization concepts and technologies.
- Fluency in Polish and a communicative level of English.
- Nice to have:
- Prior experience in the IT industry or a related field.
- Ability to write scripts (e.g., PowerShell and Bash) to automate tasks.
- Communicative ability in Ukrainian (useful for serving our diverse client base).
Benefits
- Individual training budget and days off from work
- Flexible working hours
- Relocation package
- Medical care and life insurance
- MyBenefit cafeteria and Multisport
- Subsidized meals
- Sports and integration events
- Language classes
- Referral program
- Work-life balance
- Healthy snacks, fruits and vegetables
- Yoga and fitness sessions at the office
- Carpooling
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Support Engineer resolving complex technical issues at FintechOS. Collaborating with engineering teams and ensuring client satisfaction in a hybrid work environment.
IT Support Analyst delivering reliable IT support and ensuring excellent employee experiences at BetWarrior in Buenos Aires. Collaborating with teams to resolve issues and improve processes.
GG
Elektrotechniker providing technical support and remote service for packaging machines. First point of contact for customers on technical questions and remote service execution.
HK
Electronics technician providing technical support and remote services for packaging machines. Engaging with international clients and collaborating across departments at GARANT in Germany.
Technical Support Engineer providing customer support in cybersecurity solutions. Working with customers to resolve issues, enhance product features, and educate users on products.
Field Applications Engineer providing technical support and customer service in a fast - paced technical environment. Troubleshooting hardware and software issues for a global service network.
Providing analytical support and systems administration for Treasury operations at GM Financial. Involves project leadership, vendor liaison, and mentoring entry - level team members.
Graduate Technical Analyst role at BearingPoint focusing on technology and data solutions for clients. Collaborating with teams and gaining exposure to various technologies in a hybrid work environment.
IT Support Analyst providing technical support via phone, chat, and in person to employees. Ensuring the proper functioning of IT resources and user experience.