Quality Operations Process Specialist supporting process optimization and providing analytics in Quality Operations. Driving improvements through process mapping and collaboration with global teams.
Responsibilities
Support the Operations Process Automation Program in Quality by driving end-to-end process mapping and documentation
Enable process excellence by ensuring accurate, standardized and high-quality supporting process mapping across Quality
Prepare executive-ready presentations, reports, and dashboards for leadership
Build and maintain strong working relationships with the Global Process Owners (GPOs) within Quality
Requirements
Minimum University degree (Bachelor’s in Engineering, Science or Management)
2-4 years of professional experience
Hands-on proficiency in ADONIS and/or similar BPM tools for process modelling and governance
Proven experience in process improvement initiatives and familiarity with project management concepts
Working knowledge of Python/similar for data analysis, automation, or process optimization
Experience in developing dashboards, data visualization/reporting tools (e.g. Power BI)
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