Local Account Executive responsible for converting new business and retaining profitable revenue at TForce Freight. Collaborating cross-functionally to track sales opportunities and develop customer relationships.
Responsibilities
Compiles weekly sales recaps on achievements, losses, and competitive information.
Analyzes account recaps and monitors revenue trends to develop service recommendations.
Utilizes shipping technology and systems for account activity review and customer database sign-up.
Manages accounts by advising customers on billing processes, resolving inquiries, and entertaining customers.
Trains customers on use and advantages of web-based shipping and tracking functions.
Possesses strong customer relations, position the needed TFI shipping service to expand the customers business needs.
Requirements
U.S. citizen or otherwise authorized to work in the U.S.
Must be currently located in the same geographic location as the position or being willing to self-relocate
Individual must be organized, detail-oriented and have strong communication skills
Understand TFI leverage over competitor products, services, and technology
Projects future customer needs and is a critical thinker with analytical skills
Possesses ability to identify issues and provide solutions and is a problem solver
Builds strategic relationship with focus on customer pipeline and key decision making
Persuasive negotiator with tactical techniques to overcome objections
Possesses strong knowledge on industry trends and financial impact
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