Account Manager II managing client accounts and relationships at NFP, a leading risk management and benefits consulting firm. Involves project management, client interaction, and compliance support.
Responsibilities
Serve as the primary contact for clients, addressing their needs and concerns promptly and effectively
Maintain regular communication with clients to ensure their satisfaction and address any issues that arise
Build and deepen relationships with clients, fostering trust and long-term partnerships
Own the delivery and execution of all client deliverables, ensuring they are completed accurately and on time
Manage the lifecycle and renewal process for client accounts, including planning, execution, and follow-up
Lead the implementation of new business and open enrollment processes, ensuring smooth transitions and successful outcomes
Requirements
3+ years of experience in benefits account management or a related field
Preferably a bachelor's degree
Life & Health Insurance License
Strong understanding of benefits administration, industry trends, and carrier products and services
Excellent communication skills, both written and oral
Strong Microsoft Excel and PowerPoint skills
Project management skills with the ability to manage multiple priorities effectively
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