Hybrid Sales Manager – KAM

at Nexi Group

• Job title: Sales Manager – KAM
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Helsinki, Finland

About the role

• Sales Manager for Nets managing customer relationships in Finland. Responsible for customer satisfaction and exploring new business opportunities across Europe.

Responsibilities

• Manage and develop relationships with our customers in Finland—and potentially across Europe.
• Ensure customer satisfaction, identify new business opportunities, and act as the key link between the client and our internal teams.
• Proactively explore and pursue new opportunities with potential customers in the market to support our growth strategy.
• Act as a trusted advisor for customers, develop long-term commercial opportunities, and ensure that Nexi is positioned as the preferred partner for card issuing in the Nordics.
• Act as the primary point of contact for key accounts and maintaining long-term relationships.
• Develop a comprehensive understanding of clients’ needs, strategies, and business environments.
• Negotiate and manage contracts and commercial agreements.
• Lead the full sales cycle, from opportunity identification to successful deal closure.
• Own sales targets, forecasting, account planning, and revenue growth initiatives.
• Identify and develop new business opportunities within your accounts and the broader Nordic market.
• Act as a proactive hunter to identify, approach, and secure entirely new potential customers and strategic prospects.
• Develop pricing strategies in alignment with commercial objectives.
• Monitor KPIs and adjust strategies to drive sustained growth and profitability.
• Work closely with product, IT, finance, and operations to ensure customer and market needs are met.

Requirements

• At least 5 years of experience in B2B sales or relationship management, ideally within technology, digitalization, IT, or financial services.
• Relevant higher education degree (e.g., Business, Marketing) or equivalent experience.
• Excellent Finnish and English skills; Swedish is considered an asset.
• Proven track record in new customer acquisition or business development.
• Strong negotiation, communication, presentation, and data driven decision making skills.
• Structured, goal oriented, and proactive working style.
• Knowledge of the payments industry—especially issuing—is highly desirable.
• Proficiency with CRM systems and digital sales methodologies.

Benefits

• A meaningful role in a dynamic and international environment.
• Competitive salary and comprehensive benefits.
• Real opportunities for continuous learning and career development.
• A flexible hybrid working model combining remote work and our modern Helsinki office.
• Strong onboarding and support from an experienced team.