Senior Customer Support Specialist providing exceptional customer support and processing analysis for clients in Guatemala. Assist with high escalations and create outstanding user experiences.
About the role
- Junior Tax Support Specialist preparing tax reports and analyzing discrepancies in financial data for Nestlé Business Solutions. Collaborating with global teams for tax compliance and reporting.
Responsibilities
- Prepare and provide Tax reporting (VAT Report, Intrastat, WHT Report, Local tax reports) to Retained organization on regular basis with compliance controls ensuring
- Detect and analyze discrepancies between balances in different ledgers or reports to determine their causes and resolve them
- Follow up on tax legal changes and establish the processes accordingly
- Communicate with foreign stakeholders and colleagues all over the world
- Participate in KPIs trends, take part in improvement of existing processes by applying problem-solving methodologies (GSTD,Scrum, Agile, Lean, DMAIC etc.)
Requirements
- University degree in Economics/Accountancy/Finance/International relations
- Knowledgeable in taxes, especially in VAT system
- Skilled in MS Office, particularly in MS Excel
- Able to manage big volume data (extraction, analysis)
- Responsible, attentive to details and result-oriented with strong analytical, communication and time-management skills
- Have Intermediate English level or higher
Benefits
- Competitive package : annual salary review and annual bonus
- 28 paid vacation days
- Paid sick leave
- Medical insurance
- IT Club discounts
- Flexible lunch break
- Company-provided equipment
- Mental health support program
- Onboarding & mentorship from day one
- Support for sports and wellness activities
- Socially responsible company values: Наші історії - покращуємо якість життя, сприяємо здоровому майбутньому
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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