IT Service Manager connecting clients and tech teams, overseeing service delivery cycles and managing projects. Ensuring clients receive outstanding service and proactive communication.
About the role
- Stewardship & Engagement Manager at Holt International Children's Services Inc. Managing donor outreach projects and collaborating with the Relational Development Team for engagement activities.
Responsibilities
- Plan and execute donor stewardship, engagement, and recognition initiatives, and identify opportunities to further connect and engage donors with Holt’s domestic and international work.
- Produce strategic, high-quality, donor-centered stewardship pieces that illustrate the impact of giving and inspire continued support, including donor impact reports, Presidential Stewardship letters, and endowment reports.
- Work with RDT Gift Officers to create, execute, and monitor individual stewardship plans to ensure managed donors are stewarded in a timely and appropriate manner, including routine correspondence, holiday and birthday cards, special campaigns, etc.
- Contribute to the planning and execution of 5-6 engagement events (both virtual and in-person) per year that strengthen donor relationships.
- Ensure information and activity is accurately tracked and maintained in the CRM.
- Serve as a thought partner to RDT colleagues, offering creative and strategic input on donor touchpoints as well as personalized donor engagement strategies for managed donors to strengthen relationships, recognize contributions, and enhance long-term stewardship strategies.
Requirements
- Bachelor’s degree OR appropriate combination of education and experience.
- 2 years of development, stewardship, marketing, sales, or equivalent experience, preferably in a higher education or non-profit environment.
- Proven ability to work independently, take initiative, and meet deadlines.
- Must be able to plan and manage multiple projects, complete them under tight deadlines, and adapt to shifting priorities.
- Experience handling confidential materials and information.
- Exceptional writing, editing, and proofreading skills, including the ability to communicate clearly, persuasively, and with sensitivity to internal and external audiences.
- Proficiency in Microsoft Office suite, Canva, and CRM databases (e.g. Blackbaud, Salesforce, etc.).
- Demonstrated understanding of and commitment to the importance of stewardship and donor relations as an organization-wide effort.
- Ability to work collaboratively across teams, including coordination of projects and management of deliverables.
- Preferred: Event planning (virtual or in-person) experience.
- Experience with video messaging platforms such as BombBomb, ThankView, or equivalents.
- Experience developing, launching, and maintaining Giving Societies.
- Experience engaging and leveraging affinity groups around philanthropy, volunteering, advocacy, and/or international issues.
- Basic graphic design and/or visual storytelling skills.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Construction Manager providing oversight of marine construction projects in the U.S. Virgin Islands. Ensuring compliance with contracts and regulations while promoting safety and efficiency.
Overseeing Business Continuity and Crisis Management strategies for a mid - sized bank focusing on cryptocurrencies. Ensuring operational capability in exceptional situations with a team of experts.
Quality Control Manager ensuring bicycles meet global customer expectations at BikesOnline. Overseeing product lifecycle from planning to final assembly while managing international quality standards.
Quality Control Manager overseeing the lifecycle of bicycles at BikesOnline. Bridging production and customer experience while managing quality control and compliance.
Assistant Sales Department Manager supporting team success and sales goals at Nordstrom. Delivering outstanding customer service and ensuring effective merchandising standards in the store.
District Manager responsible for overseeing multiple Jared Jewelers locations. Leading teams in the Ohio, Pennsylvania, and New York Area while ensuring adherence to company standards and performance goals.
Branch Manager responsible for acquiring and retaining customer relationships in a financial services environment. Leading a team and ensuring performance excellence at Wells Fargo branches.
Associate Manager, Engagement driving customer engagement initiatives for Canadian Tire’s Triangle Loyalty program. Collaborating with teams to enhance customer experiences and optimize marketing strategies.
Registered Nurse Clinical Manager managing direct care patient services at CenterWell Home Health. Overseeing clinical operations, budget goals, and staff education in a home health setting.